Published: 2024/08/16
1.Introduction
This privacy policy outlines how we collect, use, and protect your personal information when you interact with our website, specifically through our contact form or instant messaging system. We are committed to respecting your privacy and protecting your personal data in compliance with applicable laws, including the General Data Protection Regulation (GDPR).
2.Information We Collect
2.1. Contact Form
When you use our contact form, we collect the following personal information:
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Your Name and your company name: To identify you and respond to your inquiry appropriately.
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Phone: To respond to you by instant messaging or phone call and keep in touch for you inquiry
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Email Address: To contact you in response to your request if we can't join you by phone instant messaging.
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Message: The details of your inquiry or question.
2.2.Instant Messaging
When you interact with us via an instant messaging system (including tiers systems whats's app, WeChat, Messenger and LinkedIn and more...), we collect the following information:
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Name (if provided): To personalize our interaction with you.
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Email Address (if provided): To follow up on the conversation or send additional information.
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Messages: Messages exchanged to respond to your questions or requests in real-time.
3.How We Use the Information
We use the information collected through the contact form and instant messaging to
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Respond to Your Inquiries: We use your information to provide answers to the questions you ask or to process specific requests.
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Improve Our Services: The information provided can help us better understand our user's needs and improve our website and services.
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Future Communication: If you have given your consent, we may use your email address to send you additional information about our services, products, or offers.
4.Sharing Your Information
We do not sell, trade, or transfer your personal information to third parties without your explicit consent, except where required by law or necessary to fulfill your specific requests (e.g., using a third-party service to send emails).
5.Protecting Your Information
We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. This includes using standard security protocols when handling sensitive information.
6. Your Rights
You have the right to:
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Access the personal information we hold about you.
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Rectify any incorrect or incomplete information..
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Request the deletion of your personal information, subject to legal retention obligations.
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Withdraw your consent at any time if you have previously consented to the use of your data.
7.Changes to This Privacy Policy
We reserve the right to update this privacy policy at any time. Any changes will be posted on this page, and the date of the update will be indicated at the top of the page. We encourage you to review this policy regularly to stay informed about how we are protecting your personal information.
8.Contact Us
If you have any questions or concerns about this privacy policy or how we handle your personal information, please contact us via the contact form.